01 · Flagship
Custom AI agents, shipped as production systems.
Every agent ships with typed contracts, an eval harness, observability, and a kill-switch rollout — not a weekend Zapier demo. Senior engineer owns the engagement end-to-end.
What you get
- Typed pipelines — every agent input/output is schema-validated. No LLM slop downstream.
- Eval harness — prompt-unit, property, and nightly drift tests (the three-layer pattern from our eval-suites post).
- Observability — traces, costs, latencies per agent run in Grafana or your stack of choice.
- Kill-switch rollout — shadow-mode first, human-in-loop thresholds, reversible by config flag.
- Handoff package — repo, runbook, eval datasets, and a 60-min walkthrough with your on-call engineer.
Use cases we ship most
- Inbound triage
- Classify and draft responses for support or sales inboxes. Routes by confidence; human-in-loop for edge cases.
- Internal copilots
- Slack or web chat grounded in your CRM, docs, and tickets. Cites sources, uses real tools, logs every action.
- Routing & enrichment
- Lead scoring, ICP match, contract clause detection, or anything that needs a decision + an action.
- Extraction
- Invoices, contracts, spec sheets — OCR + LLM with confidence-gated QA. See also document pipelines.
Process
- Week 0 — audit. Stakeholder interviews, workflow map, ranked build list with ROI. $1,500, refunded on engagement.
- Weeks 1–2 — scope. Typed input/output contracts, eval dataset, model routing plan, kill-switch design.
- Weeks 2–5 — build. Agent, tests, observability, shadow-mode rollout.
- Week 5–6 — rollout. Ramp traffic, tune thresholds, hand off. 30-day post-ship warranty.
Pricing
Fixed-scope builds start at $8,000 and deliver in 2–6 weeks. See the full tier table on the pricing page.